Services

Safe Contactless Service

We understand that many of our customers have health and safety concerns. In additional to taking normal precautions (wearing gloves, masks, and disinfecting the vehicles we come into contact with), we’re happy to also provide contactless service.

Windshield Repairs

It can happen in an instant: You’re driving along, minding your own business, when – pop! Road debris has just chipped your windshield.

When this occurs, your windshield may not need a full replacement. If the damage is smaller than a quarter, chances are good that it can be repaired. We can take care of that for you.

Repair Before Repair After

What size damage can be repaired?

If the damage to your windshield is smaller than a quarter in size, it is likely repairable. If it’s any larger, you’ll probably need a new windshield.

In most cases, a windshield can be repaired in about 30 minutes or less.

If the total damage – including any cracks that might have spread out from the impact point – is larger than a quarter, the windshield likely can’t be repaired.

If a repair doesn’t work and you’re paying out of pocket, we’ll deduct the repair cost from the cost your new windshield. If you’ve filed an insurance claim for a repair, we can simply switch the repair to a replacement.

After the repair is complete, you may still see remnants of the damage; this is normal. If, however, the repair distracts you while driving, your insurance (where applicable) will cover a full windshield replacement.

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Lifetime Warranty

Glass Replacements

Here at Tri State we like to say, “If it’s got wheels, and if it’s got glass, we can do it.” And that’s no exaggeration.

After 43 years in business, our expert technicians can replace almost any piece of glass on any type of vehicle. Check out some of the examples that we routinely work on.

Replacement Before Replacement After

  • Classics and antiques

  • Bucket and utility trucks

  • RVs and coaches

  • Fire engines

  • Heavy earth movers

  • Big rigs and haulers

How long does it take to install a windshield?

The installation process varies, but most vehicles’ windshields can be replaced (excluding any calibrations that may be necessary) within 1.5 hours.

After a windshield installation, we recommend waiting two hours before driving to allow the urethane to cure properly.

Water shouldn’t hurt your vehicle or impede the curing process. But, under no circumstances should soap or solvents come into contact with the area on or around your new windshield.

Can you install dealer (OE) windshields?

Yes! If you require a dealer or original-equipment (OE) windshield, we can order it.

We can replace glass including, but not limited to, the following:

  • Windshields
  • Vent glasses
  • Quarter glasses
  • Door glasses
  • Rear glasses
  • Sunroofs
  • Mirrors (side and rearview)

ADAS Calibrations

ADAS means Automated Driver Assistance Systems, and it refers to any type of automated assistance provided by the vehicle to the driver. When an ADAS-equipped vehicle has its windshield removed or replaced, a qualified technician (that’s us!) must properly re-calibrate the system.

While there are many types of ADAS functions, we’ve listed some of the most common ones below.

100%

By 2022, 100% of all new vehicles will be equipped with ADAS features.

Adaptive Cruise Control

Adaptive Cruise Control can maintain a chosen velocity and distance between a vehicle and the vehicle ahead. ACC can automatically brake or accelerate with concern to the distance between the vehicle and the vehicle ahead.

Automatic Parking

Automatic parking fully takes over control of parking functions, including steering, braking, and acceleration, to assist drivers in parking. The vehicle has the ability to position itself safely into the available parking spot.

Collision Avoidance

A collision avoidance system, or pre-crash system, uses small radar detectors, typically placed near the front of the car, to determine the car’s vicinity to nearby obstacles and notify the driver of potential car crash situations.

Lane Departure Warning

A lane departure warning system alerts the driver when they partially merge into a lane without using their turn signals. The system uses cameras to monitor lane markings to determine if the driver begins to drift.

Lane Change Assist

Lane change assistance helps the driver through a safe completion of a lane change by using sensors to scan the vehicle’s surroundings and monitor the driver’s blind spots. The driver is alerted visually and/or audibly.

Rain Sensor

A  rain sensor is a water-sensitive device that automatically triggers electrical actions, such as the raising of open windows and the closing of open convertible tops. It can also automatically control the function of windshield wipers.

Can your company calibrate my vehicle?

Yes! Our technicians are fully trained and certified to complete both static and dynamic calibrations.

To function properly, a vehicle’s cameras, radars and lasers must be in proper alignment. Because these systems are detached during windshield replacement, the vehicle must undergo recalibration when the systems are reconnected.

Calibration guides the vehicle’s computer & ensures these systems are working properly.

Because of the advanced nature of ADAS, some calibrations can require up to three hours. If you’re bringing your vehicle to our shop, please prepare accordingly.

When an ADAS-equipped vehicle’s cameras, radars and lasers are displaced – even a few millimeters – they will not give accurate readings. This could cause the vehicle to operate in an unsafe and unreliable manner.

Under normal circumstances, our technicians can handle all your vehicle’s ADAS calibration needs.

Customer Reviews

Here’s what our customers say about us:

Reviewer

These folks know what customer service means! I needed a side-view mirror replaced and called them on Friday. They had to order the part. By Monday morning, Dylan the technician was at my workplace, and the mirror was replaced and done! Boom

★★★★★

Marilyn A.
Reviewer
Wonderful experience from the scheduling to the replacement of my windshield. Friendly, enthusiastic employees! Refreshing to deal with folks that are pleasant and good at what they do. Definitely recommend Tri State!! Well done!!!

★★★★★

Tanya F.
Reviewer

Great quality service! Greg did an awesome job installing my windshield. You can definitely tell he takes pride in his work.

★★★★★

Cody L.
Reviewer

I’ve had two amazing experiences with Tri State Auto Glass! They are the nicest people and their service is very fast and very detailed. Look no further, you’ve found your new auto glass people!!

★★★★★

Anna A.
Reviewer
The staff was very friendly to me and my kids! They were fast and did a great job will definitely be using them again if i were to need it!

★★★★★

Danielle S.

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